Privacy Policy
Effective Date: January 17, 2025

At GemRadiant, we are committed to protecting your privacy and safeguarding the personal information you provide when you visit our website gemradiantt.com. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy. Please read it carefully.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment details, and any other information necessary to process your order or respond to your inquiries.
  • Non-Personal Information: This includes information such as your IP address, browser type, device type, operating system, and browsing activity on our website.

We collect this information through forms, cookies, and analytics tools.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process your orders: We use your personal information to fulfill your orders, process payments, and provide customer service.
  • To communicate with you: We may use your email address or phone number to send order confirmations, shipping updates, and marketing communications (if you opt-in to receive them).
  • To improve our website: We may use non-personal information to analyze website traffic, improve user experience, and optimize our site for better performance.
  • For marketing and promotions: If you have agreed to receive marketing communications, we may send you promotional emails or newsletters about new products, special offers, or other updates related to GemRadiant.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers: We may share your information with trusted third-party vendors (such as payment processors, shipping carriers, and marketing partners) who help us fulfill orders and provide services. These third parties are obligated to keep your information confidential.
  • For legal purposes: We may disclose your information if required by law or in response to a legal request (such as a court order or subpoena).
  • In the event of a business transfer: If GemRadiant is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs.

4. Data Security

We use industry-standard security measures to protect your personal information during transmission and storage. This includes the use of encryption (such as SSL/TLS) and secure payment processors. While we take reasonable precautions to safeguard your data, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your activity, and analyze website usage. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our site.

We may also use third-party analytics tools (such as Google Analytics) to analyze site traffic and usage patterns. These tools may collect non-personal information to help us improve our website.

6. Your Choices and Rights

You have the following rights regarding your personal information:

  • Opt-out of marketing communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly at info@gemradiantt.com.
  • Access and update your information: You can access and update your personal information by logging into your account on our website or by contacting us directly.
  • Request deletion of your data: You may request that we delete your personal information, subject to certain exceptions (such as if we are required to retain it for legal or business purposes).

If you would like to exercise any of these rights, please contact us at info@gemradiantt.com.

7. Third-Party Websites

Our website may contain links to third-party websites. These sites are not controlled by GemRadiant and may have their own privacy policies. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

GemRadiant does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible. If you believe we may have collected such information, please contact us immediately at info@gemradiantt.com.

9. Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

GemRadiant
Phone: (601) 473-2412
Email: info@gemradiantt.com
Website: https://gemradiantt.com

Thank you for trusting GemRadiant. We value your privacy and are dedicated to keeping your personal information safe and secure.