Payment Policy
Effective Date: January 17, 2025

At GemRadiant, we are committed to providing our customers with a secure and convenient shopping experience. This Payment Policy outlines the various payment methods available for purchases made on our website. By making a purchase, you agree to the terms and conditions specified in this policy. Please read it carefully.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can also pay using your PayPal account for a seamless checkout experience.

  • Other Methods: Additional payment methods may be available during checkout, depending on the country and your preferred method of payment.

2. Payment Authorization

By submitting an order on our website, you authorize GemRadiant to charge the provided payment method for the total amount of your purchase, including any applicable taxes, shipping, and handling fees. Please ensure that your payment information is accurate and up-to-date to avoid delays in processing.

  • Authorization: Once your payment is authorized, you will receive an order confirmation via email. This confirms that we have received your order and payment, but does not constitute an acceptance of the order.

  • Failed Payment: If your payment is declined or if there is an issue with processing your payment, we will notify you via email. In this case, we encourage you to verify your payment details and try again. If the issue persists, please contact your payment provider for assistance.

3. Pricing and Taxes

  • Pricing: All prices displayed on our website are in U.S. dollars and are subject to change without notice. Prices for items are shown excluding any applicable taxes and shipping fees, which will be calculated at checkout.

  • Taxes: Sales tax will be applied to orders based on your shipping address, as required by state and local laws. The applicable tax rate will be shown during the checkout process.

  • Shipping Fees: Shipping costs are calculated based on the shipping method and the destination address. These charges will be added to your total at checkout.

4. Order Confirmation

After you complete your purchase, you will receive an order confirmation email. This email includes the details of your purchase, such as the items, prices, shipping address, and estimated delivery time. The confirmation email serves as a receipt for your order.

5. Currency

All transactions conducted on the GemRadiant website are processed in U.S. dollars (USD). If you are purchasing from outside the United States, your payment provider or credit card issuer will convert the charge to your local currency at the applicable exchange rate.

6. Security and Fraud Prevention

We take the security of your payment information very seriously. GemRadiant uses secure payment gateways and encryption technologies to protect your personal and payment details during transactions.

  • Secure Payment Processing: All payment information is processed through trusted, PCI-compliant payment gateways. We do not store sensitive payment details such as credit card numbers on our website.

  • Fraud Prevention: We reserve the right to cancel or refuse any order that appears to be fraudulent or is flagged for suspicious activity. This may include situations where the billing information does not match the information on file with the payment provider.

7. Payment Disputes

If you believe there has been an error with your payment or if you wish to dispute a charge, please contact us immediately at info@gemradiantt.com. We will work with you to resolve any issues. Additionally, we recommend that you reach out to your payment provider or financial institution to address any concerns regarding your payment.

8. Subscription Payments (If Applicable)

If you have subscribed to a recurring service, product, or subscription with GemRadiant, you agree to be billed on a recurring basis as per the subscription plan you selected. You may cancel your subscription at any time by contacting us or through your account settings on the website. Please note that some subscriptions may have specific cancellation terms.

9. Refunds and Adjustments

Refunds, if applicable, will be processed to the original payment method. Please refer to our Refund and Returns Policy for more information on how refunds are handled.

10. Changes to the Payment Policy

GemRadiant reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated Effective Date will be indicated. By continuing to make purchases, you agree to be bound by the updated terms.

11. Contact Us

If you have any questions about our Payment Policy or need assistance with a payment-related issue, please contact us:

GemRadiant
Phone: (601) 473-2412
Email: info@gemradiantt.com
Website: https://gemradiantt.com

Thank you for choosing GemRadiant. We appreciate your business and look forward to serving you!